What Are Cookies?
Cookies are small text files that get stored on your device when you visit our site. They're a standard part of how the modern web works — nothing hidden, nothing unusual. At Sportaza, we take our responsibility to handle these files carefully and transparently. Our approach to cookies is guided by one simple principle: we use them to make your experience on our platform more secure, more consistent, and more functional. Nothing more.
Why We Use Cookies at Sportaza
Running a casino platform involves a lot of moving parts. Cookies are what keeps those parts connected from your side of the screen. When you log in to your Sportaza account, a session cookie is what tells our system that it's still you browsing — without it, you'd be signed out the moment you navigated to a new page. That kind of continuity isn't a luxury; it's a basic requirement for a functional, secure experience.
Beyond keeping you logged in, cookies handle a range of practical tasks that you'd likely notice the moment they stopped working. They remember your language setting so you're not starting from scratch every visit. They preserve your session data while a game is loading or mid-round, so an accidental page refresh doesn't wipe your progress. They also help us ensure that responsible gambling tools and account-level restrictions you've set remain active throughout your session.
There's also a compliance dimension to this. As a licensed operator, we're required to maintain accurate session records, support fraud detection processes, and verify that certain restrictions are enforced in real time. Cookies help us meet those obligations quietly in the background, without interrupting what you're doing. In short, most of what makes Sportaza feel smooth and reliable runs, at least in part, on cookie-based session management.
Types of Cookies We Deploy
Not all cookies do the same job. Here's a clear breakdown of the categories we use and what each one actually does:
Essential / Strictly Necessary Cookies
These are non-negotiable. Without them, core functions of the platform simply won't work. They handle authentication, maintain your active session, enforce account security, and support our fraud prevention systems. Because they're strictly necessary for the site to operate, these cookies are active by default and cannot be turned off through our consent tools.
Performance & Analytics Cookies
These cookies help us understand how players interact with different parts of our platform — which pages load slowly, where navigation breaks down, and what's working well. The data is aggregated and not linked to any individual account. We use this information to make ongoing improvements to site performance and reliability, which ultimately benefits everyone using the platform.
Functionality Cookies
Functionality cookies remember the choices you make to personalize your experience. That includes things like your preferred language, display settings, or whether you've dismissed a particular notification. These cookies don't track your behavior across other websites — they're scoped to what happens here, on our platform, during your session or across return visits.
Targeting / Advertising Cookies
These cookies are used to deliver promotional content — including bonus offers and campaign messaging — that's more relevant to your activity on our site. They may also be used to measure how effective our outreach has been and to avoid showing you the same offer repeatedly. You have the option to manage your preferences for this category via our cookie consent banner.
Third-Party Cookies in iGaming
Some of the cookies present on our platform are placed not by us, but by trusted third-party partners whose services are integrated into our site. We want to be straightforward about this because it matters for your privacy.
Our game content is delivered through partnerships with established software providers. When you launch a game, that provider's technology loads directly in your browser, and they may set their own cookies to ensure the game runs correctly. These cookies typically serve functional purposes: storing your game state so a session isn't lost mid-play, keeping the audio and graphics settings consistent, and enabling the secure handshake between their servers and your device. Without these, the game experience would be unreliable at best.
Similarly, our payment infrastructure relies on third-party processors to handle deposits and withdrawals. These partners use cookies as part of their fraud prevention and transaction routing systems. When you initiate a payment, their technology may place a short-lived cookie on your device to verify the integrity of the session and protect against interception or manipulation. This is standard practice across the industry and is a layer of protection that works in your favor.
We only work with third-party partners whose data practices meet the standards we hold ourselves to. However, we do encourage you to review the privacy documentation of any third-party service if you want a complete picture of how they handle their own cookies.
Managing & Deleting Cookies
You're in control of most cookie categories. Here's how to exercise that control:
- Via our cookie banner: When you first visit Sportaza, you'll see a consent banner that lets you accept all cookies or customize your preferences by category. You can return to these settings at any time through the cookie preferences link in our site footer.
- Via your browser settings: Every major browser — Chrome, Firefox, Safari, Edge — includes built-in tools to view, block, or delete cookies. These settings are usually found under Privacy, Security, or Site Settings in your browser's main menu. You can delete all stored cookies, block specific categories, or set rules for individual domains.
- Third-party opt-out tools: For advertising-related cookies, industry opt-out tools may provide additional options. These are separate from our own consent management system.
Important: Blocking or deleting essential cookies will affect how the site functions. You may find yourself signed out unexpectedly, unable to load games, or experiencing problems with payment flows. We recommend keeping strictly necessary cookies enabled if you want the platform to work as intended.
If you'd like to review how your personal data is handled more broadly, we encourage you to read our full Privacy Policy for a complete picture.
Policy Updates & How to Reach Us
This cookie policy reflects our current practices, but it may be updated from time to time. Changes in data protection regulations, updates to our technical infrastructure, or shifts in how we operate our platform can all prompt a revision. When we make material changes, we'll make that clear — either through an updated notice on the site or via direct communication where appropriate.
We recommend checking back here periodically if staying informed about data practices is important to you. The most current version of this policy will always be available on this page.
If you have questions about how we use cookies, or if something in this policy isn't clear, our customer support team is available to help. You can reach us through the live chat feature on site or via our support email — both are accessible from the Help section of your account. We take privacy questions seriously and aim to respond promptly and clearly.
To adjust your current cookie settings at any time, use the Manage Cookie Preferences option available in the site footer.
